Information for the Air Traveler with a Disability

Planning Your Trip

The New Traveling Environment
Getting Advance Information About the Aircraft
When Advance Notice Can Be Required
When Attendants Can Be Required

At The Airport

Airport Accessibility
Moving Through the Airport
Passenger Information
Security Screening
Medical Certificates
Communicable Diseases

Getting On And Off The Plane

The Safety Briefing
Handling of Mobility Aids and Assistive Devices
Boarding and Deplaning

On The Plane

Aircraft Accessibility
Seat Assignments
Service Animals
In-Cabin Service
Charges for Accommodations Prohibited
Personnel Training

Compliance Procedures