In-Cabin Service :

Air carrier personnel shall assist a passenger with a disability to:

Move to and from seats as a part of the boarding and exiting process;

Open packages and identify food (assistance with actual eating is not required);

Use an on-board wheelchair when available to enable the passenger to move to and from the lavatory;

Move to and from the lavatory, in the case of a semi-ambulatory person (as long as this does not require lifting or carrying by the airline employee);

Load and retrieve carry-on items, including mobility aids and other assistive devices stowed on board the aircraft.

Carrier personnel are not required to provide assistance inside the lavatory or at the passenger’s seat with elimination functions. The carrier personnel are also not required to perform medical services for an individual with a disability.