Sources of Air Travel Information
Availability and prices subject to change.
Citizen Information Center
Write to the Citizen Information Center, P.O. Box 100, Pueblo,
CO 81002.
Fly Rights . Information on how to cope with delayed and canceled
flights, overbooking, baggage problems, air fares, frequent-flyer
programs, and other air service issues. 58 pp. $4.00.
Fly Smart - An Air Traveler's Guide. Air safety information for
passengers. Free.
Foreign Entry Requirements . Visa and other requirements for many
foreign countries. $1.00.
Passports - Applying for Them the Easy Way. $1.00.
Superintendent of Documents
Write to the Superintendent of Documents, P.O. Box 371954, Pittsburgh,
PA 15250-7954.
A Safe Trip Abroad . Precautions against robbery, terrorism.
$1.25.
Health Information for International Travelers Information on
travelers diarrhea, risks from food and water, medical care abroad
(including advice about blood transfusions), and more. $20.00
(220 pp.).
U.S. Department of Transportation
Click here for information on how to submit a complaint to DOT
about an air travel problem.
Plane Talk: A series of facts sheets on specialized
topics. Free.
* Frequent Flyer Programs
* Tips on Avoiding Baggage Problems
* `Defensive Flying'
* Public Charter Flights
* Transporting Live Animals
* Passengers with Disabilities
* Getting the Best Air Fares
* Sources of Air Travel Information
Consumers Tell It to the Judge . Small claims court. Free.
Air Travel Consumer Report . Statistics for the industry and for
individual airlines on delayed and canceled flights, oversales,
baggage problems and consumer complaints to DOT. Free.
Complaints . To register a recorded complaint about air service
with the Aviation Consumer Protection Division, call (202) 366-2220.
Written complaints may be sent to the Division at the address
at the beginning of this section. These complaints are charged
against that airline (or other company) in the Department's monthly
Air Travel Consumer Report and serve as a basis for rulemaking
and enforcement action.
Federal Aviation Administration
Write to the Consumer Hotline, AOA-20, FAA, 800 Independence
Ave. S.W., Washington, DC 20591
Tips for Parents Using Child Restraints on Aircraft. Free.
Hotline. Aviation safety concerns may be reported to the FAA
at 1-800-255-1111.
DOT Research and Special Programs Administration
Write to the U.S. Department of Transportation, R.S.P.A., DHM-50,
Washington, DC 20590.
These Fly . . . These May Not. Hazardous materials that you should
avoid bringing on airlines. Free.
U.S. Department of State
http://www.state.gov/travel
Hotline. Recorded information on travel safety, travel warnings
about specific destinations, and other issues. (202) 647-5225.
U.S. Customs Service
Write to the U.S. Customs Service, P.O. Box 7407, Washington,
DC 20044
Know Before You Go . Customs advice for entering the U.S. Free.
Federal Trade Commission
Write to the Federal Trade Commission, 6th & Pennsylvania
Ave. N.W., Room 130, Washington, DC 20580
Telemarketing Travel Fraud . Travel scams marketed by phone. Free.
U.S. Department of Agriculture
Write to USDA/APHIS Public Information, 4700 River Road, Unit
1-A01, Riverdale, MD 20737
Travelers' Tips . Bringing plant and animal products into the
U.S. Free.
Traveling By Air with your Pet. Free.
U.S. Public Health Service
Centers for Disease Control: Travel Information
International Travelers' Hotline: 404-332-4559
Telephone or fax-back information about required and recommended
vaccinations for foreign destinations.
American Society for the Prevention of Cruelty to Animals
Write to the A.S.P.C.A. Education Dept., 424 E. 92nd St., New
York, NY 10128. (Enclose a long self-addressed stamped envelope)
Air Travel Tips [for pets]. Free.
ECPAT-USA (End Child Prostitution, Child Pornography and Trafficking
of Children)
Write to ECPAT-USA, 157 Montague Street, Brooklyn, NY 11021
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