What to do if something goes wrong with my auto transport?

While most auto transports go smoothly, problems can occur. Knowing what to do can help you resolve issues quickly and protect your interests.

Document Everything

Keep records of all communications, contracts, photos, and documentation. This information is crucial if you need to file a claim or dispute.

Contact Your Transport Company

Reach out to your transport company immediately if issues arise. Reputable companies will work with you to resolve problems quickly.

Damage Claims

If your vehicle is damaged, document it immediately with photos, file a claim with the carrier, and work with your transport company to resolve the issue.

Delays

If your shipment is significantly delayed, stay in communication with your carrier and transport company. Understand that some delays are unavoidable due to weather or other factors.

Payment Disputes

If you have payment issues, review your contract, contact the company, and consider disputing charges if services weren't provided as agreed.

Getting Help

If you can't resolve issues directly, consider contacting consumer protection agencies or seeking legal advice for serious problems.